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Frequently Asked Questions

FILKA ONLAYNSHOPING EOOD operates Wenttomart, an online shopping platform catering to 12 European countries, including Bulgaria, the Czech Republic, Hungary, Romania, Croatia, Italy, Greece, Spain, Poland, Germany, Portugal, and Slovakia.

You can reach us via email at info@wenttomart.com or by phone at +333333333. Our dedicated call center agents are available to assist you in multiple languages.

To place an order, simply browse our website, select the items you wish to purchase, and proceed to checkout. Follow the prompts to enter your shipping address and payment details to complete your order.

Once your order is dispatched, you will receive a tracking number via email. You can use this number to track your order directly on our website or through our shipping partners' websites.

We accept various payment methods, including major credit/debit cards (Visa, Mastercard, American Express), PayPal, and bank transfer.

If you are not satisfied with your purchase, you can initiate a return within 30 days of delivery. Please visit our Returns Policy page for detailed instructions on how to return your item.

Yes, shopping on Wenttomart is completely secure. We use industry-standard encryption and security protocols to ensure that your personal information is protected.

To stay informed about our latest promotions, new arrivals, and exclusive offers, sign up for our newsletter and follow us on our social media channels.

If you have any further questions or need assistance, please don't hesitate to contact our customer support team via email at info@wenttomart.com or by phone at +333333333.